Trading Hours

  • Pick-up Times – Weekdays from 10:30AM to 5:00PM
  • Return Times – Weekdays from 10:30AM to 5:00PM

OPEN – Weekdays from 10:00AM to 5:00PM

CLOSED – Weekends and public holidays

Deliveries

If you’ve booked for a weekend delivery, your order delivery will be made on the Friday beforehand (except for Photobooths). Delivery times are not selectable. A delivery 2 hour time estimate will be sent to you the evening before your delivery by SMS.

We’ll send another SMS to you when we are on our way with your delivery on the delivery day.

Deliveries

Do you deliver?

YES! We deliver all across Melbourne. When you book online you can select delivery (or pick-up from us) as an option and the delivery cost is calculated at checkout. While we do cover almost all of greater Melbourne, there are some areas that are quite a distance from Epping or in highly congested areas and incur a higher delivery fee (sorry – fuel and time is the killer), in some cases delivery is not available if your location is too far outside our normal delivery area. If in doubt, feel free to give us a call and discuss on 03 8370 3533 OR use our delivery calculator below.

Does delivery charges include pickup as well?

Absolutely! When we when you select 2 way delivery, it’s a two way street. We’ll drop off to you and then collect after your event. As we are closed on SUNDAY, any hires that finish on a Sunday will be collected the following day at no extra charge. We also give you the option to pick-up from us and have us collect or delivery only and you can return to our warehouse in Epping.

How Much does delivery cost?

The most common rates (two way – delivery and pickup) are :

  • Zone 1   –  $75      (local)
  • Zone 2   –  $90      (outer local)
  • Zone 3   –  $99      (greater Melbourne)
  • Zone 4   –  $120    (Inner City  / CBD)
  • Zone 5   –  $150    (Outer suburbs)
What time will you deliver?

We dont know! But our delivery run will be finalised late the afternoon before your delivery date. We will send you an SMS the day before anbd inform you a two hour window as to the time we will deliver. On the day of delivery, we’ll send another SMS when we are on our way.

Can I choose my delivery time?

Simply put, No.

As we are delivering to customers all over Melbourne we can’t take specific time requests for deliveries or pick-ups. 

What if my event starts early in the day?

Order for the day before you need it, that way you know everything will be delivered well and truely on time and it’s one less thing for you to be stressed about. Your party is for a good time, not a stressful time!

PICKUP FROM US

Where do we pick up from?

Our facility in Epping. Just before you ask, where in Epping? 3 Scanlon Drive Epping, HOWEVER!!!  You ned to make a hire booking. Without a booking, turning up to hire on the spot would result in either a delay in having an order ready to collect or worst still, if we are booked out, you could leave disappointed. When you book online (or over the phone on 03 83703533) we’ll immedaitely send you a booking confirmation with all the details you need to pick up your order.

Remember – Collection is from 10:30am on the date you have booked your hire, we are CLOSED for pick-ups on the weekend and public holidays

What time can we pick up?

Pick-ups are available on the day you are booked for your hire from 10:30am. We operate until 5pm. This applies to all weekdays.

We are CLOSED on Weekends and Public Holidays 

When do I need to return

Return anytime weekdays from 10:30am to 5pm.

If your hire ends on Weekends, you’re welcome to keep the hire and return on Monday as we are closed on Weekends and Public Holidays.

Please note – late returns automatically incur an additional hire charge, so please get your hire returned on time as there is no benefit in paying additional hire fees for equipment you have already finished using.

DELIVERY CALCULATOR

In order to find out the delivery cost to your address, please enter your 4-digit postcode.
For example: 3134, or 3089, or 3976, or 3202…

Delivery Options

Delivery costs quoted below are for two way service (We deliver and come back after your event to collect from you)

  1. Zone 1 – $75
  2. Zone 2 – $90
  3. Zone 3 – $99
  4. Zone 4 – $120
  5. Zone 5 – $150

Additional surcharge of $20 is added to Karaoke Deliveries to allow for the set-up and installation.